FAQ

Plain answers to plain questions.

Find answers about spend target sessions, session-locked discounts, billing, setup, and what shoppers actually see.

Common questions

Plain answers to plain questions.

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A session is counted when a unique shopper's cart crosses your threshold value and they're shown a personal spend target. You're billed per session, never per order and never as a percentage of revenue.

A popup appears showing their personal target — for example, "Add $18 more to unlock 15% off." As they add items, the progress bar updates live. When they hit the target, the discount code is revealed and auto-applies when they reach checkout.

No. Every code is session-locked using Shopify's Checkout Extensibility. If a shopper shares their code, our Checkout Extension detects the session mismatch and removes the code from the other person's cart automatically.

Yes. BuddyBoost works with any Online Store 2.0 theme (Dawn, Sense, Prestige, and others) via App Embeds. No code edits to your theme files are required.

Yes. BuddyBoost gives every qualifying shopper a personal spend target regardless of how many other shoppers are active. A shadow buddy element can optionally add engagement signals during lower-traffic periods.

A shipping bar shows a store-level goal that every shopper sees identically. BuddyBoost shows each shopper a target calculated from their specific cart — so a shopper with $47 in their cart sees a different target than one with $83. Personal feels different than generic.

You're billed based on qualifying sessions (carts that hit your threshold). We charge per session on a monthly cycle. No revenue share. No percentage of sales. Cancel anytime from your Shopify admin.

Install BuddyBoost from the Shopify App Store, enable the App Embed in your theme editor, then choose your cart threshold and reward percentage. No code edits or developer work are required.

Yes. The popup and progress experience are responsive and designed for mobile shoppers as well as desktop shoppers.

BuddyBoost is built to keep the storefront script lightweight. The targeting, session logic, and discount handling run through BuddyBoost and Shopify rather than asking the shopper's browser to do the heavy work.

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Shopify-native · No theme code · Cancel anytime